Today’s health care marketplace is highly competitive, with consumers tapping a range of emerging medical resources to receive care and gather health-related information. Meanwhile, caregivers are under increasing pressure to deliver better results for patients by engaging them more effectively in their own care.
For those who manage hospitals and physician groups, these converging pressures demand fresh, innovative solutions – for patient engagement, caregiver management, care coordination and cost containment. Our company, CarePartners Plus, has created a scalable solution to address these demands.
CarePartners Plus uses interactive technologies to harness the power of patient involvement and to proactively leverage caregivers’ skills and time for maximum efficiency, as well as avoid errors of omission. Our new Wellby™ system dramatically increases patient involvement in their own health care and gives caregivers easy-to-use tools that focus their clinical conversations on key health topics that lead to better patient compliance with treatment plans. Wellby is particularly effective in delivering quality and cost returns among patients with chronic diseases.
Wellby is designed for organizations that strive for near-perfect quality performance by using time-tested measures to quantify their results. By providing electronic measurement at the point of care, Wellby replaces self-reporting and paper reporting – then takes it a step further. Our paperless approach allows for process improvement and variation reduction by providing near-real-time statistics that describe how well a process is performed and can even notify designated individuals about activities that can be corrected immediately. When accreditation time arrives or when you simply want a real-time window into the effectiveness of the Patient Centered Medical Home practices you own, manage or employ, Wellby will provide an impartial, transparent assessment.
The Wellby system is seamless: it starts with engaging orientation booklets in the waiting room, continues with personal health planners in the exam room, and culminates in a brief, touch-screen-based exit survey that lets patients verify the treatment received and their understanding of their own responsibility for taking concrete steps to better health. And it even goes beyond by teaching patients what to anticipate during a new or follow-up visit to the doctor’s office. Over time, patients grow to expect the opportunity to use Wellby – to share perspectives on their experience, values and preferences and to engage in the management of their personal health. When patients take action to improve their health they also do their part to unburden the health system as a whole, which spends hundreds of billions of dollars a year to treat preventable medical issues.
Behind the scenes, administrators, doctors and others have instant access to a broad range of patient-generated data – unbiased, third-party information from which to refine clinical approaches to deliver better outcomes and greater efficiency. Wellby’s simple, elegant platform enables a disciplined, data-driven approach and method for scientifically eliminating deviations outside of established best practice protocols on a per-patient, per-visit basis.
Wellby is based on time-honored industry standards, including the IOM Institute of Medicine, the NQF National Quality Forum, CMS, JCAHO, CARF, NCQA, URAC, AQA, and other leading consensus organizations, and federal and state quality and integrity agencies and institutions as well as both large and small business and labor associations. It is affordable and can easily be installed in a range of settings, such as physicians’ offices, hospitals and nursing homes.
CarePartners Plus, through its Wellby system, helps to create what administrators, doctors and patients truly want: better care in a sustainable national healthcare system.
Find out more about how we can help you improve the quality and efficiency of your organization.